![]() ![]() Users who need to be diligent in responding quickly or rely on the system to remind them to go to an appointment will need to continually interrupt their work to check if they have a notification pending. A partial box (which we have outlined in red for this example) at the top right hand corner is the email notification. The following screen shot shows a common scenario where the user is working in Microsoft Word on top of Outlook Web or Office 365. The user cannot rely on the default email notification and calendar reminders in Outlook Web or Office 365, and there is a good possibility users will miss a new mail or a calendar notification, especially when they are working in other applications. The upper right corner of the Outlook Web window is not covered by another window.However, as with new mail notifications, the user will only see the appointment reminder if: In summary, in native OWA it is difficult for a user to know when new emails have arrived.Ĭalendar reminders are somewhat more useful, because the reminder remains on the screen until it is dismissed by the user. The reason for this is that browsers cannot create notifications outside their windows. The notification will flash at the top right of the OWA window, for a second or two, so if a user’s focus is not on the Outlook Web window at the time the user will not see the notification, even if all three of the other conditions are met. The user is looking at the screen at the precise time that the notification occurs.The top right hand corner of Outlook Web is not covered by another window. ![]() The user will only see a new mail notification if: When a new email arrives the user may or may not see a notification informing them that they have mail. Most notably with relation to email notifications and calendar reminders. However, there are limitations to Outlook Web, for both on-premises and Office 365, which can negatively impact a user’s productivity. As such, Microsoft’s Outlook Web (OWA) and Office 365 are rapidly gaining acceptance with organizations wanting to provide users with anywhere access, improve ease of use, and reduce the costs associated with support and licensing. With the trend toward cloud computing accelerating, companies are taking the opportunity to review their desktop application strategies and many are opting to migrate onto web-based email and scheduling applications. ![]()
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